3k111 Terms and Conditions

General Provisions and Definitions

These terms and conditions ("Agreement") form a legally binding contract between the 3k111 platform ("Platform", "we", "our") and any registered user ("User", "you"). By accessing the 3k111 website, creating an account, or using any of our services, you are considered to have accepted all terms of this Agreement.

Key Definitions

"Platform" refers to the 3k111 website, mobile version, and all related digital services.
"Account" refers to an individual user's personal registered profile.
"Balance" refers to the total amount of funds held in an account.
"Bonus" refers to additional funds or benefits provided as a promotional offer.
"Wagering Requirement" refers to the condition specifying how much must be wagered in total before bonus funds can be withdrawn.

We reserve the right to modify these terms and conditions at any time. Continued use of the platform after any changes will be considered acceptance of the new terms.

Eligibility and Account Registration

2.1 Age Requirement

To participate on the 3k111 platform, you must be at least 21 years of age or older. Accounts belonging to minors will be closed immediately and the associated balance may be forfeited.

2.2 One Person — One Account

Each individual may operate only one account. If multiple accounts belonging to the same person are identified, 3k111 reserves the right to suspend all such accounts and cancel any earned bonuses.

2.3 Accurate Information

You are required to provide true, complete, and up-to-date information at the time of registration. Providing incorrect or false information may result in account termination. Failure to submit the documents required for identity verification may result in withdrawal being placed on hold.

2.4 Account Security

It is your responsibility to keep your account password and login details confidential. 3k111 will not be held responsible for any transactions carried out by a third party using your credentials. If you suspect unauthorized access, contact support immediately.

Deposits, Withdrawals, and Payment Methods

3.1 Accepted Payment Methods

The 3k111 platform currently supports transactions through the following mobile financial services: bKash, Nagad, Rocket, and Upay. Rocket is the mobile wallet service of Dutch-Bangla Bank.

3.2 Minimum Deposit and Withdrawal Limits

Minimum deposit amount: ৳100 per method
Minimum withdrawal amount: ৳500
Typical withdrawal processing time: 30 minutes to 3 hours

3.3 Withdrawal Process

Withdrawal requests are generally processed within 30 minutes to 3 hours after verification is complete. 3k111 reserves the right to temporarily hold a withdrawal while verification is in progress or if unusual activity is suspected.

3.4 Third-Party Accounts

Deposits and withdrawals must be made from a mobile wallet registered in the name of the registered user. Transactions using third-party accounts are prohibited and may be rejected or reversed.

Bonuses and Promotional Offers

4.1 Welcome Bonus

New users will receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 gives a ৳2,000 bonus for a total balance of ৳3,000. Depositing ৳22,000 or more gives the maximum ৳20,000 bonus for a total balance of ৳42,000.

4.2 Wagering Requirement

A 25x wagering requirement applies to every bonus. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus. For example: a ৳2,000 bonus × 25 = ৳50,000 must be wagered before bonus winnings can be withdrawn.

4.3 Bonus Usage Terms

Bonus funds may be restricted to use in specific games.
Bonuses that are not used within the specified time after being awarded may be cancelled.
Attempting to collect bonuses using multiple accounts will result in immediate account termination.
3k111 reserves the right to modify or withdraw any promotional offer without notice.

4.4 Cashback and VIP Programme

3k111 has three VIP tiers: Bronze, Silver, and Gold. Weekly cashback is provided at each tier. Bronze tier offers up to 0.5%, Silver tier up to 1.0%, and Gold tier up to 1.5% weekly cashback. It is possible to advance to a higher tier through regular play.

Fair Play and Prohibited Activities

5.1 Fair Play Policy

3k111 is committed to maintaining a fair and transparent gaming environment. All game outcomes are determined through Random Number Generator (RNG) technology, which is independently tested.

5.2 Prohibited Activities

The following activities are strictly prohibited:

Using software bots, automation tools, or artificial intelligence to play games
Attempting to defraud the system through coordinated betting from the same or different accounts (collusion)
Creating multiple accounts for the purpose of abusing bonuses or promotions
Intentionally exploiting any technical flaw or bug in the platform
Using fraudulent payment methods or making chargeback claims
Conducting money laundering or any other illegal financial activity

If any of the above activities are identified, the relevant account will be immediately suspended or permanently terminated and the entire balance may be forfeited.

Privacy and Data Protection

3k111 places the highest importance on protecting users' personal information. All transactions and communications are secured using SSL encryption technology. Full details of how user information is collected, stored, and used are provided in our Privacy Policy.

We do not transfer personal information to third parties without the user's consent, except where required by legal obligation or for fraud prevention purposes. Information collected for account verification is used solely for identity confirmation and security purposes.

Responsible Gaming

3k111 believes that gaming is simply a form of entertainment. We encourage users to play responsibly and remain attentive to this at all times.

7.1 Self-Set Limits

Users can set daily, weekly, or monthly deposit limits on their account. If needed, contact support to request a temporary break or permanent account closure.

7.2 Minor Protection

Use of the platform by anyone under the age of 21 is strictly prohibited. It is the user's responsibility to ensure that underage family members cannot access their account. For more information on responsible gaming, visit our Responsible Gaming page.

Dispute Resolution and Complaints Process

For any dispute or complaint, please contact our customer service team first. 3k111 offers 24/7 live chat and email support in both Bengali and English. Support email: [email protected].

After receiving a complaint, our team will investigate and communicate a decision within a reasonable time. 3k111's decision shall be considered final in resolving all disputes, though users retain the right to take any relevant legal action.

For complaints relating to game results, providing the relevant hand ID or game round details will help us reach a resolution more quickly.

Account Suspension and Termination

9.1 3k111's Rights

3k111 may temporarily or permanently close an account without prior notice in the following circumstances:

Violation of any clause of these terms and conditions
Detection of fraudulent or suspicious activity
Failure to complete identity verification or provision of false information
Where required due to legal obligations

9.2 User Rights

You may request to close your account at any time. It is your responsibility to withdraw all valid balances before the account is closed. Any unused bonus balance will be cancelled upon account closure.

Limitation of Liability and Technical Disruptions

3k111 makes every effort to operate a safe and reliable platform. However, 3k111 will not accept responsibility in the following circumstances:

Losses caused by internet connection interruptions
Unexpected server maintenance or technical issues
Problems with the user's own device or connection
Delays or issues caused by third-party payment providers
Incorrectly displayed results due to unexpected technical errors

If a dispute arises regarding game results due to a technical error, 3k111 will review the logs of the relevant game session to reach a decision, and that decision will be considered final.

Intellectual Property Rights

All content on the 3k111 website — including logos, graphics, text, software code, game interfaces, and other elements — is the intellectual property of the platform or the relevant game provider (such as Pragmatic Play, Evolution Gaming, Spribe, PG Soft, JILI, and others).

Users may not copy, distribute, modify, or use any content from the platform for commercial purposes without written permission.

Changes to Terms and Validity

3k111 reserves the right to modify these terms and conditions at any time. Users will be notified of significant changes through reasonable means. Continued use of the platform after any changes will be considered acceptance of the new terms.

Even if any clause of these terms is found to be invalid or unenforceable, the remaining clauses will continue in full effect. This document constitutes the entire agreement between the platform and the user and supersedes any prior oral or written understandings.

For any questions or clarifications regarding these terms, please contact our support team at: [email protected].

1 General Provisions and Definitions